Phase 8 · Project Close & Retrospective
Review, Learn & Reset for Next Project
Once all outputs are delivered and confirmed, the Brand Manager closes the project loop — documenting what worked, what caused delays, and what should be improved for the next launch cycle.
Document timeline performance vs. plan for each agency track.
Record common blockers — e.g., delayed technical files, incomplete briefs, payment delays.
Update agency SLA expectations and SOP documentation based on learnings.
Share retrospective summary with management and internal stakeholders.
📝 Retrospective
📈 Process Improvement
🗂 SOP Update